PENROSE TANZANITE MARQUISE BRACELET

Please allow 1-2 weeks for delivery as we make each piece to order to ensure maintenance of high quality standards. You will receive an email confirming the order and delivery date once placed an order.

We offer free delivery in the UAE through FedEx.

We offer international/worldwide shipping through FedEx. The shipping charges will be in the checkout page when you fill in your order details. For more information, please email us at orders@thefibonacciseries.ae

Please note that we are not responsible for the customs, duties or taxes in your country.

Upon delivery, the signature confirmation by a person who is at least 18 years of age, at the delivery address, is required for all orders. You acknowledge that any person taking delivery of the products at the designated address shall be deemed to have done so with your authorization.

Any failure to deliver or a delivery exceeding 15 business days from the shipment date or any discrepancy between ordered and delivered products should be reported to us by email at orders@thefibonacciseries.ae within 30 days of the shipping date.

We at The Fibonacci Series want you to be fully satisfied with the workmanship and quality of your purchase. You may return your item in original condition (unworn and undamaged) directly to us for any reason within fourteen (14) days from the date of receipt (delivery date) for exchange or store credit towards another item, accompanied by the authorization received by us. 

You may return any online purchase by clearly informing us by sending an email to orders@thefibonacciseries.ae of your intention to do so prior to returning the product to us within fourteen (14) calendar days from the date of your receipt of the product(s):

Once we receive your product we will notify of the acceptance or the rejection of the return.

Enjoy the onetime complimentary shipping on returns and exchange per purchase. 

If you return the products using your own means and at your own expense, it is recommended you keep proof of return by registered post or by any other method which provides a record of the shipping date. You must insure the parcel against loss and theft for the value of the contents. We shall not be held liable for the loss or theft of products returned by you using your own means. Please find below more details on returns procedures.

Your refund will be credited back to the same card used to make the original purchase on the website. If you have exchanged the purchased product for another product of higher price, you will be charged the difference.

Please note exchanges are accepted for one time only per purchase.

Return Process

Please send us an email request for return/exchange with your purchase details such as transaction/invoice number to orders@thefibonacciseries.ae

We will inform you of the acceptance/rejection of your request for return/exchange by email.

If your request is accepted, we will email you a FedEx return label for you to arrange the shipping.

Additional non-returnable items:

- Gift cards or gift vouchers purchased

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.